Tennessee RTAP is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Tennessee RTAP Web site and governs data collection and usage. By using the Tennessee RTAP website, you consent to the data practices described in this statement.

Collection of your Personal Information

Tennessee RTAP collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Tennessee RTAP also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Tennessee RTAP. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Tennessee RTAP for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Tennessee RTAP Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Tennessee RTAP public message boards, this information may be collected and used by others. Note: Tennessee RTAP does not read any of your private online communications.

Tennessee RTAP encourages you to review the privacy statements of Web sites you choose to link to from Tennessee RTAP so that you can understand how those Web sites collect, use and share your information. Tennessee RTAP is not responsible for the privacy statements or other content on Web sites outside of the Tennessee RTAP and Tennessee RTAP family of Web sites.

Use of your Personal Information

Tennessee RTAP collects and uses your personal information to operate the Tennessee RTAP Web site and deliver the services you have requested. Tennessee RTAP also uses your personally identifiable information to inform you of other products or services available from Tennessee RTAP and its affiliates. Tennessee RTAP may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Tennessee RTAP does not sell, rent or lease its customer lists to third parties. Tennessee RTAP may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Tennessee RTAP may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Tennessee RTAP, and they are required to maintain the confidentiality of your information.

Tennessee RTAP does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Tennessee RTAP keeps track of the Web sites and pages our customers visit within Tennessee RTAP, in order to determine what Tennessee RTAP services are the most popular. This data is used to deliver customized content and advertising within Tennessee RTAP to customers whose behavior indicates that they are interested in a particular subject area.

Tennessee RTAP Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Tennessee RTAP or the site; (b) protect and defend the rights or property of Tennessee RTAP; and, (c) act under exigent circumstances to protect the personal safety of users of Tennessee RTAP, or the public.

Use of Cookies

The Tennessee RTAP Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Tennessee RTAP pages, or register with Tennessee RTAP site or services, a cookie helps Tennessee RTAP to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Tennessee RTAP Web site, the information you previously provided can be retrieved, so you can easily use the Tennessee RTAP features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Tennessee RTAP services or Web sites you visit.

Security of your Personal Information

Tennessee RTAP secures your personal information from unauthorized access, use or disclosure. Tennessee RTAP secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Tennessee RTAP will occasionally update this Statement of Privacy to reflect company and customer feedback. Tennessee RTAP encourages you to periodically review this Statement to be informed of how Tennessee RTAP is protecting your information.

Contact Information

Tennessee RTAP welcomes your comments regarding this Statement of Privacy. If you believe that Tennessee RTAP has not adhered to this Statement, please contact Tennessee RTAP at bhamby@kfhgroup.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.